Sabka Mart App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform. By using the Sabka Mart App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1.Personal Information

• Name

• Email Address

• Phone Number

• Address (for delivery and self-pickup purposes)

1.2.Non-Personal Information

• Name

• Location Data (to connect you with nearby stores and delivery partners)

• Device Information (device model, OS version, app usage analytics)

• Transaction History (for order tracking and customer support)

1.3.Payment Information

Payment details for processing transactions. We do not store payment information; it is securely handled by third-party payment processors.

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2.How We Use Your Information

We use the information collected for the following purposes:

• To connect customers with nearby shops and delivery partners.

• To process orders, payments, and deliveries.

• To facilitate self-pickup orders efficiently.

• To improve app functionality and user experience.

• To send notifications related to orders, promotions, and updates.

• To detect and prevent fraud, unauthorized transactions, or security breaches.

• To comply with legal obligations and resolve disputes.

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3. How We Share Your Information

We may share your information with:

• Shop Owners:To process and fulfill your orders, including returns and exchanges.

• Delivery Partners: To facilitate order deliveries..

• Service Providers: Third-party vendors that assist in payment processing, app analytics, and customer support.

• Legal Authorities: When required by law or to protect our rights and prevent fraud.

We do not sell or rent your personal information to third parties.

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4.Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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5.Your Choices and Rights

• Access and Update: You can access and update your personal information within the app settings.

• Opt-Out: :You can opt-out of receiving promotional notifications through the app settings.

• Delete Account: You may request the deletion of your account and personal data by contacting smartofficial135@gmail.com.

• Restrict Data Usage: You can request limitations on how we use your data for personalized recommendations.

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6.Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your app experience, track app usage, and improve services. You can manage cookie preferences through your device settings.

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7.Children’s Privacy

The Sabka Mart App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

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8.Return & Exchange Data Processing

• If you initiate a return or exchangerequest, we collect details of the product, reason for return, and any supporting images.

• The data is shared with the respective shop owner and admin for processing.

• Data related to returns/exchanges is retained for compliance and fraud prevention.

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9.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected here, and we will notify you of significant changes through the app or other communication channels. Continued use of the platform constitutes acceptance of the updated policy.

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10.Contact Us

If you have any questions or concerns, contact us at:

• Email:smartofficial135@gmail.com

• Phone: +91 8328592118

• Address: 9-45, Near LIC Office, Banaganapalli, 518124, Andhra Pradesh.

Thank you for choosing Sabka Mart App – your trusted platform for seamless grocery shopping and order fulfillment.